doTERRA Goes Through the Front Door

People naturally share doTERRA products with those they care for, all around the world. Sharing products internationally is highly encouraged and certainly creates wonderful relationships and opportunities!

When doTERRA expands into new international markets, the company “goes in through the front door”, diligently working with international regulatory entities to lay the groundwork and comply with product registration requirements and approved marketing claims. With this foundation, doTERRA products and those who share them can make a significant difference in people’s lives. 


Key Links for Sharing Internationally

To help you prepare for your foray into sharing doTERRA products internationally, the following tips, resources, questions and answers have been compiled to help.

Understanding On The Ground (OTG) and Not for Resale (NFR)

  1. this was sent to you earlier so you will already have the information

Global Access Countries (GAC) Q&A 

  1. Link it back to the FAQ’s for Global Access: General Guidelines Q&A

Contact a doTERRA International Market Office 

  1. doTERRA International Market Offices

** doTERRA Australia Headquarters & Product Center (Will Call/Bulk Order Pickup)
Address:  Level 1. 271 Wellington Road, Mulgrave VIC 3170 Australia View Map

Product Center (Will Call/Bulk Orders) Phone:  (03) 8540-3100
Product Center Hours:  Tuesday–Friday: 9 am–6 pm (AEST), Saturday: 9 am–2 pm

Corporate Office Phone: (02) 8015-5080  
Corporate Office Hours: Monday–Friday: 9 am–5 pm (AEST)


Promotions Questions:

doTERRA Australia is on Facebook:

** doTERRA Canada Member Services  & Will Call/Bulk Order Pickup
Address: Canada Team, 389 South 1300 West, Pleasant Grove, Utah 84062 View Map
Phone: 1-800-411-8151
Hours:  Monday–Friday: 8 am–6 pm (MST), Saturday: 9 am–2 pm (MST), Sunday: Closed
Chat: Monday–Friday: 8 am–10 pm (MST), Saturday: 9 am–2 pm (MST), Sunday: Closed

Promotions Questions:
doTERRA Canada is on Facebook:  

** doTERRA Costa Rica Member Services 

Address: Costa Rica Team, 549 South 1300 West Pleasant Grove, UT 84062 View Map
Phone: 1-800-411-8151 
Hours: Monday–Friday: 8 am–6 pm (MST), Saturday/Sunday: Closed 
Chat: Monday–Friday: 8 am–8 pm (MST), Saturday/Sunday: Closed 

doTERRA Costa Rica is on Facebook:


**  doTERRA Hong Kong Office 
Address: 3/F, Ocean Building, No. 80 Shanghai Street, Jordan, Kowloon, Hong Kong View Map
Phone:  (852) 3197 6699 
Fax: (852) 2735 3277
Hours: Monday–Friday: 12 pm–9pm, Saturday: 12 pm–7pm, Sunday: Closed

doTERRA Hong Kong is on Facebook: 


** doTERRA Japan Office

Address: 13F AO Biru, 3-11-7 Kitaaoyama, Minato, Tokyo 107-0061 Japan View Map
Phone: 03-4589-2600   or Toll Free: 0800-100-0789
Fax: 03-4589-2601
Hours: Monday–Friday: 9:00 am–5:00 pm (JST), Saturday/Sunday: Closed 

doTERRA Japan is on Facebook:


**  doTERRA México Member Services & Product Center (Will Call)

Address: Avenida de los Insurgentes Sur 800, Colonia del Valle Centro, 03100 Ciudad de México, D.F., México View Map  
Local Phone: (54) 482800
Corporate Phone: 1-800-411-8151 or  doTERRA México Team: 1-801-437-4096
Hours: Monday–Friday: 8:00 am–6:00 pm (MST), Saturday/Sunday: Closed 

doTERRA México is on Facebook:ōTERRA-México-Oficial


** doTERRA New Zealand Member Services

Address: Level 1. 271 Wellington Road, Mulgrave VIC 3170 Australia View Map

Office Phone: (+64) 32 88 00 11
Office Hours: Monday–Friday: 9 am–5 pm (AEST)


doTERRA New Zealand is on Facebook:


** doTERRA Singapore Office

Address: 8 Temasek Boulevard Suntec Tower 3 #04-01, Singapore 038988 View Map
Phone: +65 6801 6900
Hours: Monday–Friday 12:00 pm–8:30 pm, Saturday 12:00 pm–4:30 pm

doTERRA Singapore on Facebook:


** doTERRA Korea Office

Address: 369, Gangnam-daero, 8th floor, Seocho-gu, Seoul, Republic of Korea View Map
Phone: (02) 2137-5490
Fax: 6499-2776

doTERRA Korea is on Facebook:


** doTERRA Taiwan Office

Phone:  +8841-2210-7011 
Fax: +8864-2251-1565
Hours: Monday–Friday: 9:00 am–5:00 pm, Saturday/Sunday: Closed
Email: doTERRA Taiwan is on Facebook:

doTERRA Taichung City Office View Map
Address: 9F.-1, No.201, Sec. 2, Wenxin Rd. Xitun Dist. Taichung City 407 Taiwan (R.O.C.) 

doTERRA Taipei City Office View Map
Address: 8F.-3, No.88, Dunhua N. Rd. Songshan Dist. Taipei City 105 Taiwan (R.O.C.)

doTERRA Kaohsiung City Office View Map
Address: 11F.-1, No.260, Zhongshan 2nd Rd. Qianzhen Dist. Kaohsiung City 806 Taiwan (R.O.C.)


** doTERRA United States

Global Headquarters

doTERRA International LLC. 
389 South 1300 West 
Pleasant Grove, UT 84062

Monday–Friday 9:00 am–5:00 pm MT

Member Services


Monday–Friday 8:00 am–8:00 pm MT 
Saturday 9:00 am–2:00 pm MT

General service questions:

Media Inquiries

The office of Media Relations at doTERRA serves journalists worldwide.

Key topics covered include essential oil news and science, international market development, the doTERRA Healing Hands Foundation® and Co-Impact Sourcing® initiatives and response to general media inquiries.


Product Center & Spa

doTERRA International LLC.

549 South 1300 West 

Pleasant Grove, UT 84062 

(Located at the South end of campus, next to the bottling facility)


Monday–Friday 8:00 am–6:00 pm MT 
Saturday 9:00 am–2:00 pm MT

Deadline to pick up bulk orders: 
Monday–Friday 4:30pm MT 
Saturday 2:00 pm MT

Bulk order pick up questions: 
Bulk order requirements | Bulk Order Q&A

General service questions:


Access to International Market Sites


North AmericaUnited States

English | español


English | français 



Central America

Costa Rica



South America





Greater China

Mainland China


Hong Kong
















Greece (EU)


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Hungary (EU)




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Portugal (EU)


Croatia (EU)




Romania (EU)


Cyprus (EU)


Italy (EU)




Slovakia (EU)


Czech Republic (EU)


Lativa (EU)


Slovenia (EU)


Denmark (EU)




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Malta (EU)


United Kingdom (EU)


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New Zealand